Account & Data Deletion

If you can sign in, open MySky > Settings > Delete Account. Read the confirmation and confirm only when you are ready to delete the account.

Delete Account ends the MySky sign-in account and requests removal of associated synced records. This is different from Delete App Data in Privacy Settings, which removes supported app records while keeping the account.

The app may ask you to confirm your intent before deletion proceeds.

Email hello@brittanyapps.com using the address associated with your MySky account when possible.

Use the subject "MySky account deletion" and request deletion of your account and associated personal data.

If you no longer control your sign-in email, explain that in your request. We may need to verify your authority before acting; please do not send passwords, recovery codes, or government ID unless a specific, secure verification process requires it.

Account deletion is intended to remove the authentication account and associated active MySky records, which may include birth details, charts, journals, check-ins, sleep and dream logs, relationship charts, self-reflection entries, app settings, and account-linked records.

Some information may remain for a limited time in provider backups or logs, or be retained where required or permitted for security, fraud prevention, billing, accounting, legal compliance, or dispute resolution.

Copies you exported, shared, saved in your device backup, or sent to another service cannot be retrieved or erased by deleting your MySky account. Providers may separately retain transaction records under their own policies.

Deleting your MySky account does not automatically cancel a subscription or guarantee a refund.

Cancel an App Store subscription in your Apple account's subscription settings. If you purchased through another billing provider, use that provider's cancellation and refund process.

Billing and transaction records may be retained by the store, payment processor, or subscription provider under its own terms and legal obligations.

An in-app deletion request starts when you confirm the Delete Account flow. The app reports an error if the deletion attempt cannot be completed.

For email requests, we review and process requests after appropriate verification. Deletion from service-provider backups and retention systems may take additional time, subject to legal requirements.

For access, correction, export, or deletion questions, contact hello@brittanyapps.com. See the MySky Privacy Policy for more about data practices and applicable rights.